Please see the following policies related to events scheduled at the Cedar Falls Convention and Event Center at the Hilton Garden Inn.
Food and Beverage Policy
All Food and Beverage must be supplied and prepared by the Hilton Garden Inn Hotel. No Food and Beverage will be permitted to be brought into the hotel by patrons or attendees. Exclusions may apply based on approval of Hilton Garden Inn. Common exclusions include wedding cake or specialty items and bottled wine.
All Food and Beverage must be consumed on property and none permitted out of the event space. The sale and service of alcoholic beverages are regulated by the State of Iowa and the city of Cedar Falls codes. As licensee, the Hilton Garden Inn Hotel requires the proper identification (photo i.d.) of any person in attendance of an event and reserves the right to refuse alcoholic beverage service if the person is either underage or proper identification cannot be produced The Hilton Garden Inn also reserves the right to refuse alcoholic beverage service to any person who, in the hotel's judgment appears to be intoxicated. The Hilton Garden Inn Hotel requires that alcoholic beverage service is to be dispensed by hotel staff bartenders and servers only. All menus, items, prices, service charges and taxes are subject to change. The Hilton Garden Inn will honor any contracted pricing within 60 days of change.
Multiple Entrée Fee
A multiple entrée fee of $2 per person, per additional selection will be applied to any event choosing more than one plated entrée dish. The client must provide an approved means of clear identification of each guests' meal selection.
Service Charge and Tax
A taxable service charge (currently 20%) and state sales tax (currently 7%) will be applied to all items. Service charge and tax may change without notice.
A deposit equaling the room rental plus 25% of the Food and Beverage minimum is due upon signing of the contract. This deposit is non-refundable and will be applied to the final event bill.
The Cedar Falls Convention and Event Center at the Hilton Garden Inn accepts all major credit cards, cashier checks, certified check or cash as payment. The Advance Payment Plan is outlined in the sales contract based on the contracted Food and Beverage minimum. Final Payment for your event must be received two (2) weeks prior to the event. A credit card authorization must be kept on file to guarantee all final charges. Should overpayment occur, the center will process the refund on the next business day. Refunds will be issued via company check within 7 business days of the event date.
A guaranteed number of guests is required a minimum of 72 business hours prior to the event and is not subject to reduction. The final bill will reflect the guaranteed number or actual attendance, whichever is greater. Should a guarantee of attendance not be provided 72 business hours prior to your event, the contracted number of attendees will be used as your guarantee and billed accordingly. The Cedar Falls Convention and Event Center at the Hilton Garden Inn will prepare for 5% over the guaranteed number of guests with seating space and meals. The client will be responsible for any additional meals over the guaranteed number.
Final Menu Selections
Final menu selections must be submitted four (4) weeks prior to the event to ensure availability of the desired menu items. Menu selections and pricing will be considered firm at that time.
The Cedar Falls Convention and Event Center at the Hilton Garden Inn will provide you with the opportunity to do a Private Menu Tasting. Please contact your Event Manager for menu selection guidelines and available times.
The Cedar Falls Convention and Event Center at the Hilton Garden Inn has access to a variety of florists, props and decorations, specialty linens and entertainment options. Ask your Event Manager for more details. All decorations and table arrangements brought into the hotel by outside purveyors must meet approval of local fire codes.
Cleaning and Damage
The Room Rental includes standard cleaning of the event space after the event. The client will be charged for any excessive clean up that may be necessary, or for damage that may have occurred during your event.
Smoke Free Environment
The Cedar Falls Convention and Event Center at the Hilton Garden Inn is a non-smoking hotel and a smoke-free environment. This includes all guestrooms, restaurant, lounge, banquet rooms, and public and outdoor spaces.
Guest Room Blocks
All guest room blocks will be held until 30 days before the event date or until the block has been consumed, whichever comes first. On the cut-off date, all reserved rooms will be released to the hotel for general sale. Reservations will be accepted thereafter at the current hotel rate based on availability.
The Cedar Falls Convention and Event Center at the Hilton Garden Inn reserves the right to change banquet room location should attendance change or as deemed necessary by the hotel.